vazno obavestenje vazno obavestenje vazno obavestenje vazno obavestenje

Important notifications for clients
throughout state of emergency

  • Notifications for 65+ client
  • Moratorium
  • Important and useful information!

Important notifications for clients throughout state of emergency

Due to declared COVID-19 pandemic and emergency state in our country, Vojvođanska banka is continuously monitoring recommendations of NBS and state authorities, based on which all necessary actions are timely undertaken in order to make business with the bank as easy and safe as possible in the current situation. On this page you can find all important information related to this topic in one place.

New way of pensions payment
NEW TEMPORARY PENSION PAYOUT TO PERSONS AGED 65 AND ABOVE

We have introduced a new type of pension payment for our clients aged 65 and above who has to stay at home during the state of emergency due to the declared COVID-19 virus pandemic.

 


 


Taking a payment card for persons over 65 years of age
TAKE A PAYMENT CARDS FOR PERSONS AGED 65 AND ABOVE

For our clients aged 65 and above who are restricted from moving during a state of emergency due to a declared pandemic of the COVID-19 virus, we have introduced the ability to authorize a close person to take a payment card on their behalf.

 


 


Payment of funds via Post to clients over 65 years of age
MONEY PAYMENT VIA POST OFFICE FOR CLIENTS AGED 65 AND ABOVE

The Bank has undertaken all activities to enable our senior citizens to get a money as easy as possible during the state of emergency. In accordance with the instruction of the National Bank of Serbia (G. No. 4597), special telephone numbers are available for this purpose.

 


 


moratorium
OFFER FOR INTRODUCING SUSPENSION (MORATORIUM) OF REPAYMENT OF LIABILITIES

Vojvodjanska Bank make an offer for introducing suspension (moratorium) of repayment of liabilities in accordance with Decision of National Bank of Serbia (Official Gazette no. 033/2020). Statement on refusing the offered moratorium may be downloaded HERE.

 


 


Notification
NOTIFICATION OF AUTHORISED OVERDRAFT ON CURRENT PAYMENT ACCOUNT

Pursuant to the "Decision of the National Bank of Serbia on temporary measures for preserve the stability of the financial system" and in order to facilitate operations during the state of emergency, Vojvodjanska banka notifies all clients who use the authorized overdraft on current payment account (individuals) who have accepted the moratorium, that the Bank will make an automatic extension of these services until 09/30/2020. (if the authorized overdraft has expired or expires in the period from 03/18/2020 to 06/30/2020) within the same, the agreed amount of the limit and in the same agreed terms of use, without charging a fee for authorizing the overdraft on the current payment account.

 

Changes in branch business hours
CHANGES IN BRANCH BUSINESS HOURS

In accordance with the new measures of the Government of the Republic of Serbia, we have adjusted the working hours of our branches, which will from 26.03. mostly work until 14h, while some branches will be closed. You will be notified in case of further changes. ATMs and electronic banking services are available for clients at all times.

 


 


Registration of electronic banking
REGISTRATION OF ELECTRONIC BANKING WITHOUT COMING IN THE BANK

Manage your finances without coming to the bank. It is enough to have an active Vojvodjanska banka debit or credit card and you can register e-Banking and/or m-Banking in a few simple steps.

 


 


Precautionary measures
PRECAUTIONARY MEASURES

Due to the declared pandemic of the COVID-19 virus and the state of emergency in our country, Vojvodjanska Banka continuously monitors the recommendations of health experts and state authorities, on the basis of which all necessary sanitary and safety measures and actions are taken in a timely manner. We are fully committed to the goal of safeguarding the health of our clients and employees.